Service 02
Non-financial risk management
Operational risk, conduct, culture and governance — we build and strengthen the frameworks that shield your organisation from non-financial threats.
Frameworks that hold when it matters
Non-financial risk is the risk regulators focus on most. Weak frameworks, poor data and untested controls are the root cause of the majority of regulatory findings. We fix the foundations.
Operational risk
Risk identification, RCSA design, scenario analysis, risk appetite definition and KRI development. We translate regulatory expectations into practical frameworks your second line can actually operate.
Conduct & culture
Conduct risk frameworks, culture measurement, behavioural risk indicators. We help you build the governance structures that regulators expect — and that actually influence behaviour.
Governance & three lines
Three-lines-of-defence design, role clarity, challenge culture and escalation protocols. We structure governance so oversight is real, not ceremonial.
Practical outputs, not shelf-ware
| Deliverable | Description |
|---|---|
| NFR Framework design | End-to-end framework: taxonomy, appetite, RCSA, KRIs, reporting |
| RCSA facilitation | Structured workshops and output documentation with first and second line |
| Risk appetite statements | Qualitative and quantitative statements aligned to board-level governance |
| KRI dashboard design | Indicator selection, thresholds, escalation triggers and reporting templates |
| Conduct risk framework | Conduct taxonomy, behavioural indicators, monitoring and escalation |
| Culture assessment | Survey design, analysis, heatmap and management reporting |
Assess your NFR framework gaps
Ask our AI advisor to walk through the regulatory expectations for your institution type and identify where your current framework may fall short.